# Terms of Service > **`Last updated: 22 June 2025`** ## 1\. AGREEMENT TO TERMS These Terms of Service ("Terms") constitute a legally binding agreement between you (whether as an individual or on behalf of an entity) and MRichard333 Cybersecurity & Fraud-Prevention, a Canadian registered non-profit organization ("we," "us," "our," or "Company") regarding your access to and use of our HumHub-powered social network platform at [https://chat.mrichard333.com](https://chat.mrichard333.com) and related services (collectively, the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Platform. We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the "Last updated" date and, where required by law, providing additional notice through the Platform. Your continued use of the Platform after such modifications constitutes acceptance of the updated Terms. ## 2\. DESCRIPTION OF PLATFORM MRichard333 Cybersecurity & Fraud-Prevention operates an educational social networking platform powered by HumHub software as a community service. Our Platform provides: - User profiles and social networking features - Discussion spaces and community forums - File sharing and collaborative tools - Educational content and resources - Group creation and management - Direct messaging and communication tools - Activity streams and notifications ## 3\. ELIGIBILITY AND ACCOUNT REGISTRATION ### Age Requirements and COPPA Compliance **IMPORTANT: Children Under 13** Our Platform is NOT intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, you may not use this Platform or provide any personal information to us. If we discover that we have collected personal information from a child under 13 without proper parental consent, we will delete that information immediately. **Age Verification:** - You must be at least 13 years old to create an account - During registration, you must provide your accurate date of birth - We may request additional age verification if we have reason to believe you may be under 13 - False age information will result in immediate account termination and may be reported to authorities **Users Ages 13-17:** While COPPA does not apply to users 13 and older, we strongly encourage: - Parental awareness and involvement in your Platform activities - Open communication with parents/guardians about your online educational participation - Parental review of these Terms and our Privacy Policy ### Account Registration Requirements - You must provide accurate, current, and complete information during registration - You are responsible for maintaining the confidentiality of your login credentials - You may only create one account unless specifically authorized by us - You must notify us immediately of any unauthorized use of your account - False information, including false age information, will result in account termination ### Account Types - **Student Accounts:** For learners aged 13+ and educational participants - **Educator Accounts:** For teachers, instructors, and educational facilitators - **Community Accounts:** For educational organizations and groups - **Parental Oversight Accounts:** For parents monitoring their minor child's educational activities (13-17) ## 4\. CHILDREN'S PRIVACY PROTECTION (COPPA COMPLIANCE) ### Our Commitment to Children's Privacy We are committed to protecting children's privacy and complying with the Children's Online Privacy Protection Act (COPPA). This section explains our policies regarding children's information. ### No Collection from Children Under 13 - We do not knowingly collect personal information from children under 13 - Our Platform is designed and intended for users 13 years of age and older - We do not create profiles, accounts, or collect any personal data from children under 13 ### What Constitutes Personal Information Under COPPA, personal information includes: - Name, address, telephone number, or email address - Photos, videos, or audio recordings of the child - Location information - Any other information that could be used to identify, contact, or locate a child ### Age Verification Measures We implement several measures to prevent under-13 registration: - Required date of birth during registration with age verification warnings - CAPTCHA verification systems - Age verification prompts and legal warnings about false information - Monitoring for behavior patterns suggesting under-13 use - Regular audits of accounts that may belong to children under 13 - IP-based verification patterns when technically feasible ## 4A. ENHANCED COPPA PARENTAL VERIFICATION PROCESS ### Parental Deletion Request Verification To prevent fraudulent deletion requests and protect legitimate accounts, we require comprehensive verification for all under-13 account deletion requests: **Required Documentation:** 1. Government-issued photo identification of the requesting parent/guardian 2. Official document establishing parental relationship (birth certificate, adoption papers, court order) 3. Completed and signed Parental Verification Affidavit (provided by us) 4. Phone number for verification call **Verification Process:** 1. Submit required documentation via secure portal 2. 24-48 hour review period for document authentication 3. Mandatory phone verification call with parent/guardian 4. Additional 24-hour waiting period before account deletion 5. Final confirmation email before permanent deletion **Anti-Fraud Measures:** - Multiple deletion requests from same source trigger enhanced review - Suspicious requests require notarized affidavit - All requests logged and monitored for patterns - False requests may be reported to authorities **Emergency Procedures:** - Immediate suspension of suspected under-13 accounts pending verification - Expedited process for verified emergency situations - Law enforcement cooperation when fraud is suspected ### Immediate Response to Under-13 Discovery If we learn that we have collected personal information from a child under 13: - We will suspend the account immediately - We will delete the account and all personal information within 24 hours of discovery - We will permanently delete all personal information associated with the account - We will not use or disclose the information for any purpose - We will notify the email address associated with the account (likely a parent) of the deletion - We will investigate and strengthen our verification procedures ### Parental Rights and Contact For Parents/Guardians: If you believe your child under 13 has provided personal information to our Platform: - Email: [support@mrichard333.com](mailto:support@mrichard333.com) - Subject Line: "COPPA - Child Under 13 Account Deletion Request" We will respond within 24 hours to any parental inquiry regarding children under 13. ### No Marketing to Children - We do not direct marketing or advertising toward children under 13 - We do not use any information collected from children under 13 for marketing purposes - Our educational content and communications are designed for users 13 and older ## 5\. ACCEPTABLE USE POLICY You agree to use our Platform constructively and in accordance with its educational mission. ### Encouraged Activities - Engaging in respectful educational discussions - Sharing appropriate learning resources - Collaborating on educational projects - Providing constructive feedback and support - Creating educational content and materials ### Prohibited Content You may NOT post or share: - Content that is illegal, harmful, threatening, abusive, or harassing - Discriminatory content based on race, religion, gender, sexual orientation, disability, or other protected characteristics - Sexually explicit or inappropriate content - Violence, self-harm, or dangerous activities - Personal information of others (including full names, addresses, phone numbers) - Copyrighted material without permission - Spam, advertising, or promotional content unrelated to education - Misinformation or deliberately false educational content - Any attempts to contact or collect information from children under 13 ### Prohibited Activities You may NOT: - Attempt to gain unauthorized access to accounts or systems - Use automated tools (bots, scrapers) without explicit permission - Impersonate others or create fake profiles - Harass, bully, or intimidate other users - Interfere with the Platform's operation or other users' experience - Create multiple accounts to evade restrictions - Use the Platform for commercial purposes without authorization - Share login credentials with others - Attempt to encourage children under 13 to join the Platform - Provide false age information during registration - Submit fraudulent account deletion requests ### Community Guidelines - **Be Respectful:** Treat all community members with courtesy and respect - **Stay Educational:** Keep discussions relevant to learning and education - **Help Others:** Support fellow learners and contribute positively - **Report Issues:** Notify moderators of inappropriate behavior or content - **Follow Group Rules:** Respect individual space and group-specific guidelines - **Protect Minors:** Report any suspected under-13 users immediately ## 6\. EDUCATIONAL CONTENT AND USER CONTRIBUTIONS ### Your Contributions You retain ownership of original content you create and post ("Your Content"). By posting Your Content, you grant us a non-exclusive, worldwide, royalty-free license to: - Display and distribute Your Content within the Platform - Create backups and ensure platform functionality - Moderate and organize content for educational purposes - Share with other users as part of the social networking features Note: Any content from accounts deleted due to under-13 discovery will be permanently deleted and not used for any purpose. ### Educational Use License Your Content may be viewed, shared, and discussed by other Platform users for educational purposes. You understand that: - Your posts may be visible to other community members - Educational discussions may reference or build upon your contributions - Content may be preserved for educational continuity even if you leave ### Content Standards for Education Your Content must: - Be original or properly attributed if referencing other sources - Be appropriate for an educational environment suitable for users 13+ - Respect academic integrity and honesty - Comply with copyright and fair use principles - Be constructive and contribute to learning objectives - Not target or attempt to appeal to children under 13 ### Academic Integrity - Do not share answers to assessments or exams - Properly cite sources and give credit to others' work - Do not engage in plagiarism or academic dishonesty - Respect intellectual property rights ## 7\. PRIVACY AND EDUCATIONAL RECORDS ### Educational Privacy Considerations We understand the importance of student privacy in educational settings: - We comply with applicable educational privacy laws (FERPA, COPPA, PPRA, etc.) - We limit data collection to what is necessary for educational purposes - We do not sell student data to third parties - We provide tools for educators to manage student privacy - We do not collect any personal information from children under 13 ### COPPA Compliance Measures For all users, but especially those under 18: - Minimal data collection focused solely on platform functionality - Enhanced security measures for protecting personal information - Regular audits to ensure no under-13 data collection - Immediate deletion procedures for any discovered under-13 accounts ### Platform Privacy Features - **Profile Privacy:** Control who can see your profile information - **Content Visibility:** Manage who can access your posts and contributions - **Communication Settings:** Control who can message you directly - **Activity Privacy:** Limit visibility of your platform activity - **Enhanced Protections:** Additional privacy controls for users under 16 ### Data Protection Our detailed Privacy Policy explains how we collect, use, and protect your information. Key points include: - No data collection from children under 13 - Secure storage of educational records and communications - Limited sharing only within authorized educational contexts - User control over personal information visibility - Special protections for users under 18 ## 8\. SPACES, GROUPS, AND COMMUNITY FEATURES ### Space Participation - **Public Spaces:** Open to verified users 13+ for general educational discussion - **Private Groups:** Invitation-only spaces for specific classes, courses, or projects - **Moderated Spaces:** Spaces with designated moderators who enforce additional rules - **Age-Appropriate Spaces:** All spaces are designed for users 13 and older ### Space Rules - Each space may have specific guidelines and rules - Space moderators have authority to manage content and membership - Violations of space rules may result in removal from that space - Respect the educational purpose and focus of each space - Report any suspected under-13 users immediately ### Group Management - Group creators and moderators are responsible for maintaining appropriate environments - We may intervene in groups that violate these Terms or create harmful environments - Groups must comply with our educational mission and community standards - All groups must be suitable for users 13 and older ## 9\. INTELLECTUAL PROPERTY AND EDUCATIONAL USE ### Platform Rights The HumHub software, our customizations, and original platform content are protected by intellectual property laws. We grant you a limited license to use the Platform for educational purposes. ### Educational Fair Use - Respect copyright laws and fair use principles - Properly attribute sources and creators - Use copyrighted materials only as permitted for educational purposes - Seek permission for uses that may exceed fair use guidelines ### Copyright Infringement To report copyright infringement, contact us at [support@mrichard333.com](mailto:support@mrichard333.com) with: - Your contact information and authority to act - Description of the copyrighted work - Location of the allegedly infringing content - Statement of good faith belief that use is unauthorized - Statement that the information provided is accurate ## 10\. MODERATION AND COMMUNITY MANAGEMENT ### Content Moderation We employ various moderation approaches: - **Automated Systems:** Basic filtering for inappropriate content and under-13 detection - **Community Reporting:** Users can report concerning content or behavior - **Human Review:** Staff and volunteer moderators review reported content - **Educational Standards:** Content is evaluated for age-appropriateness (13+) - **COPPA Compliance Monitoring:** Continuous monitoring for under-13 users ### Enforcement Actions Violations may result in: - Content removal or editing - Temporary restrictions on posting or messaging - Removal from specific spaces or groups - Account suspension or termination - Immediate deletion for confirmed under-13 accounts - Reporting to educational institutions or parents (for minors) - Legal action for fraud or misrepresentation ### Appeals Process If you believe enforcement action was taken in error: - Contact us at [support@mrichard333.com](mailto:support@mrichard333.com) - Provide specific information about the disputed action - We will review appeals fairly and respond within 48 hours - Note: Under-13 account deletions cannot be appealed due to COPPA requirements ### Reporting Under-13 Users If you suspect a user may be under 13: - Report immediately through our reporting system - Email [support@mrichard333.com](mailto:support@mrichard333.com) with details - Do not engage with the suspected under-13 user - We will investigate and take appropriate action within 24 hours ## 11\. DISCLAIMERS AND EDUCATIONAL USE ### AS A CANADIAN NON-PROFIT ORGANIZATION MRichard333 Cybersecurity & Fraud-Prevention operates as a registered Canadian non-profit organization. This platform is provided as a community service with the following comprehensive disclaimers: **COMPLETE DISCLAIMER OF WARRANTIES:** THE PLATFORM IS PROVIDED STRICTLY ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO: - IMPLIED WARRANTIES OF MERCHANTABILITY - FITNESS FOR A PARTICULAR PURPOSE - NON-INFRINGEMENT OF THIRD PARTY RIGHTS - ACCURACY, COMPLETENESS, OR RELIABILITY OF CONTENT - UNINTERRUPTED OR ERROR-FREE OPERATION - SECURITY OR PRIVACY PROTECTION **EDUCATIONAL CONTENT DISCLAIMER:** - All user-generated content represents individual opinions only - We do not verify, endorse, or warrant any educational content - Users are solely responsible for verifying information accuracy - No educational outcomes or academic success is guaranteed - Content may contain errors, omissions, or outdated information **TECHNICAL SYSTEMS DISCLAIMER:** - We do not guarantee continuous platform availability - System maintenance, updates, and outages may occur without notice - Data loss may occur despite backup procedures - Third-party integrations may fail or become unavailable - Security measures may not prevent all unauthorized access ## 12\. LIMITATION OF LIABILITY ### ABSOLUTE LIABILITY CAPS **NON-PROFIT STATUS PROTECTION:** As a Canadian non-profit organization operating an educational community service, our liability is limited to the maximum extent permitted by law. **MONETARY LIMITATIONS:** OUR TOTAL LIABILITY FOR ANY AND ALL CLAIMS SHALL NOT EXCEED THE LESSER OF: 1. CAD $100 (One Hundred Canadian Dollars) 2. The amount you paid us in the preceding 12 months (typically $0 for free services) **EXCLUDED DAMAGES:** WE SHALL NOT BE LIABLE FOR ANY: - Indirect, incidental, punitive, or consequential damages - Loss of profits, revenue, data, or business opportunities - Educational setbacks, academic failures, or missed opportunities - Emotional distress or mental anguish - Costs of substitute services or platforms - Damages resulting from third-party actions or content - Security breaches or data incidents beyond our reasonable control **TIME LIMITATIONS:** Any claims must be brought within 6 months of the incident giving rise to the claim, or such claims are forever barred. **COPPA COMPLIANCE EXCEPTION:** This limitation does not affect our legal obligations under COPPA to protect children's privacy and respond to legitimate parental requests. ## 13\. ENHANCED INDEMNIFICATION ### User Indemnification Obligations By using this platform, you agree to indemnify, defend, and hold harmless MRichard333 Cybersecurity & Fraud-Prevention, its directors, officers, volunteers, employees, and agents from and against any and all: **Claims, Demands, and Actions** arising from or related to: - Your use or misuse of the platform - Your violation of these Terms or applicable laws - Content you post, share, or transmit - Your interactions with other users - False age information or COPPA violations - Fraudulent deletion requests or identity misrepresentation - Copyright infringement or intellectual property violations **Costs and Expenses** including: - Reasonable attorneys' fees and legal costs - Investigation and response expenses - Regulatory compliance costs - Technical remediation expenses **SURVIVAL:** This indemnification obligation survives termination of your account and these Terms. ## 14\. ACCOUNT TERMINATION ### Voluntary Termination - You may request account deletion at any time by contacting [support@mrichard333.com](mailto:support@mrichard333.com) - We will delete your account and personal information within 30 days - Some anonymized content may remain for educational continuity - Educational records may be retained as required by applicable laws ### Involuntary Termination We may suspend or terminate accounts for: - Repeated violations of these Terms - Behavior that threatens the safety of other users - Illegal activities or serious misconduct - Creating multiple accounts to evade restrictions - Being under 13 years of age (immediate permanent deletion) - Providing false age information - Fraudulent deletion requests or identity theft - Threats to user safety or platform security ### Under-13 Account Deletion Process If we discover a user is under 13: - Immediate account suspension - Deletion of all personal information within 24 hours - Notification to the email address associated with the account - No retention of any personal data - Investigation of how the account was created ### No Compensation for Termination Account termination, whether voluntary or involuntary, does not entitle users to: - Refunds (for any paid services) - Compensation for lost content or connections - Data recovery assistance beyond legally required minimums - Access to deleted or suspended accounts ### Educational Institution Coordination For institutional users, account management may involve coordination with educational administrators while maintaining COPPA compliance requirements. ## 15\. DISPUTE RESOLUTION ### Mandatory Informal Resolution Before initiating any legal proceedings, you must: 1. Provide written notice of the dispute to [support@mrichard333.com](mailto:support@mrichard333.com) 2. Allow 30 days for good faith resolution attempts 3. Participate in at least one mediation session if requested ### Educational Context Many disputes in educational settings can be resolved through: - Direct communication between involved parties - Mediation by educational staff or moderators - Institutional grievance processes ### COPPA-Related Disputes Any disputes related to children's privacy or COPPA compliance will be handled with priority and in accordance with applicable federal regulations. ### Arbitration Requirements For disputes exceeding CAD $1,000: - Binding arbitration under Canadian Arbitration Association rules - Location: Quebec, Canada - Language: English - Single arbitrator appointed by mutual agreement - Arbitrator costs split equally; each party bears own legal costs ### Exceptions to Arbitration - Intellectual property disputes - Claims involving safety or illegal activity - Small claims court matters under CAD $5,000 - COPPA compliance and children's privacy matters ### Class Action Waiver You waive the right to participate in class actions, except where prohibited by applicable law. ## 16\. PARENTAL INVOLVEMENT AND MINOR PROTECTION ### Enhanced Protections for All Minors While we only serve users 13+, we provide enhanced protections for all users under 18: - Additional privacy controls and content filtering - Enhanced monitoring for inappropriate behavior - Quick response to reports involving minors - Cooperation with parents and educational institutions ### Parental Notification for 13-17 Year Olds While not legally required, we encourage: - Parental awareness of Platform participation - Open communication about online educational activities - Parental involvement in educational technology use - Regular check-ins about online experiences ### Parental Rights for Users Under 18 Parents may: - Request information about their child's account activity - Request account deletion on behalf of their minor child - Report concerns about their child's Platform experience - Work with us to resolve any issues ### Educational Institution Partnership We work with schools and educational institutions to: - Align with institutional policies and guidelines - Provide appropriate oversight and reporting - Ensure compliance with educational privacy requirements - Maintain strict COPPA compliance in all educational settings ## 17\. FORCE MAJEURE AND SERVICE INTERRUPTIONS ### No Liability for Uncontrollable Events We shall not be liable for any delay, failure, or interruption of service resulting from: - Natural disasters, pandemics, or acts of God - Government actions, regulations, or court orders - Internet service provider failures or cyber attacks - Third-party service dependencies (hosting, email, etc.) - Technical failures beyond our reasonable control - Volunteer availability limitations (as a non-profit organization) ### Service Level Disclaimer As a non-profit community service: - We do not guarantee specific uptime or response times - Support is provided on a best-effort basis by volunteers - Service improvements are made as resources permit - Platform features may be modified or discontinued without notice ## 18\. GENERAL PROVISIONS ### Governing Law These Terms are governed by the laws of the Province of Quebec, Canada, and the federal laws of Canada applicable therein, without regard to conflict of law principles. ### Jurisdiction and Venue Any legal proceedings must be brought exclusively in the courts of Quebec, Canada. You consent to the personal jurisdiction of such courts and waive any objection to venue. ### Non-Profit Protections We operate under Canadian non-profit legislation, which may provide additional protections and limitations on liability beyond those specified in these Terms. ### Language These Terms are drafted in English. Any translation is provided for convenience only, and the English version controls in case of conflicts. ### COPPA Supersedes Conflicting Terms In the event of any conflict between these Terms and COPPA requirements, COPPA requirements will supersede and control. ### Changes to Terms We will provide at least 30 days notice of material changes, especially those affecting: - Age requirements or verification procedures - Privacy protections for minors - Data collection or use practices - COPPA compliance measures ### Regular COPPA Compliance Reviews We conduct quarterly reviews of our COPPA compliance procedures and will update these Terms as necessary to maintain compliance. ### Survival of Terms The following sections survive account termination: - Liability limitations and disclaimers - Indemnification obligations - Intellectual property provisions - Dispute resolution procedures - Governing law and jurisdiction ## 19\. COPPA COMPLIANCE CONTACT INFORMATION ### For COPPA-Related Matters **Immediate Response Required (24 hours):** - Email: [support@mrichard333.com](mailto:support@mrichard333.com) - Subject Line for Emails: "COPPA URGENT - \[Brief Description\]" ### For Under-13 Account Deletion Requests Parents/guardians should contact us immediately if they discover their child under 13 has created an account: - Email: [support@mrichard333.com](mailto:support@mrichard333.com) - Subject: "Under-13 Account Deletion Request" - Include: Child's username, email used, and verification of parental relationship ### COPPA Compliance Officer MRichard333 Cybersecurity & Fraud-Prevention COPPA Compliance Officer 1210 rue de la pointe-aux-lievres G1L 4L9 Quebec, QC, Canada Direct Email: [support@mrichard333.com](mailto:support@mrichard333.com) ## 20\. CONTACT INFORMATION ### General Platform Support **MRichard333 Cybersecurity & Fraud-Prevention** (A Canadian Registered Non-Profit Organization) Address: 1210 rue de la pointe-aux-lievres G1L 4L9 Quebec, QC, Canada Email: [support@mrichard333.com](mailto:support@mrichard333.com) Website: [https://chat.mrichard333.com](https://chat.mrichard333.com) ### Privacy and COPPA Matters - Privacy Officer: [support@mrichard333.com](mailto:support@mrichard333.com) - COPPA Compliance: [support@mrichard333.com](mailto:support@mrichard333.com) ### For Parents and Educational Institutions - Educational Partnerships: [support@mrichard333.com](mailto:support@mrichard333.com) - Parent Support: [support@mrichard333.com](mailto:support@mrichard333.com) - COPPA Questions: [support@mrichard333.com](mailto:support@mrichard333.com) ### Legal and Compliance - Legal Matters: [support@mrichard333.com](mailto:support@mrichard333.com) - DMCA: [support@mrichard333.com](mailto:support@mrichard333.com) - Compliance: [support@mrichard333.com](mailto:support@mrichard333.com) --- ## COPPA COMPLIANCE STATEMENT MRichard333 Cybersecurity & Fraud-Prevention is committed to full compliance with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 years of age. Our Platform is designed and intended exclusively for users 13 years of age and older. If we discover that we have inadvertently collected personal information from a child under 13, we will delete that information immediately and permanently. Parents who have concerns about their child's privacy or discover their child under 13 has accessed our Platform should contact our COPPA Compliance Officer immediately at [support@mrichard333.com](mailto:support@mrichard333.com). **These Terms of Service are effective as of 22 June 2025 and are designed to ensure full COPPA compliance while providing maximum legal protection for our Canadian non-profit organization and a safe educational environment for users 13 years of age and older.**